Director, Strategic HR & Operations

Job Summary

Department: Human Resources Managment Unit

Salary: $74760- $74760

Grade: R7 - R7

Allowances: Travelling - EC$9,600.00 Entertainment- EX$3,600.00 Telephone - EC$720.00

Deadline Date: Friday August 6, 2021

Days Left: 9

About the Job

To provide leadership of the Strategic HR & Operations section in the Human Resources Management Unit (HRMU), coordinating the HR systems, procedures and practices, with an emphasis on Organizational Development, Recruitment & Retention, Human Resource Administration, Performance Management and Reward Management.


The key responsibilities include, but are not limited to the following, to:


·         be involved in organizational development programmes, designed to improve the effectiveness of the Public Service and responsiveness to change;

·         evaluate Business Cases and other submissions for staffing, and prepare relevant reports;

·         research information and prepare case files on sensitive HR matters, requiring the attention of Public Service Commission, Deputy Governor and Cabinet;

·         develop HR policies and support the maintenance of the Procedures Manual, in accordance with changing or new legislations and HR best practices;

·         identify, evaluate, and resolve employee relations, employee morale, work performance, and productivity concerns;

·         manage the recruitment and selection process, to include support for the recruitment of   technical cooperation officers and consultants;

·         monitor employment contracts, to ensure that regular reports are submitted according to contract deliverables and liaising with line Ministries or Departments, to ensure that performance are up to standard;

·         lead the design and development of communication programmes for modernisation, change and organization or service-wide initiatives including new HR policies, procedures and legislation;

·         manage the human resources information and other technology systems and provide essential statistics and reports, including Nominal Roll and Establishment;

·         implement  the performance management system, reporting any recurring issues or trends;

·         support the development of line management capability in core human resource management activities;

·         contribute to collective management of HRMU and discussions on strategic human resources management and development initiatives;

·         promote objective-based performance assessment of staff and to carry out performance management and evaluation of Strategic HR and Operations’ team leaders;

·         support the management of the recurrent and capital budgets.





Candidates should possess:

·      a Bachelor’s degree in Human Resources Management, Public Sector Management, Social Sciences or related field;

·         at least five (5) years’ experience at senior supervisory or managerial level (that is, R17 and above or its equivalent in the private sector), with a minimum of 4 years demonstrated experience in resourcing and recruitment;

·         ideally, a professional HR qualification, attained through Chartered Institute for Personnel Development (CIPD) or Society for Human Resource Management (SHRM); ICPS;

·         an understanding and technical capability across a broad range of HR professional areas;

·         ability to develop HR policies and programmes, based on organisational requirements;

·         experience in strategic planning, programme planning and budgeting;

·         ability to work cross functionally with all levels of staff, including top management;

·         significant team leadership and management experience;

·         excellent communication (oral and written) and presentation skills;

·         demonstrate proficiency in MS Office productivity tools, such as MS Word, MS Excel, MS PowerPoint.


Total annual remuneration of EC$88,680, broken down as follows:

·         Basic Salary                 EC$74,760.00;

·         Travelling                    EC$  9,600.00;

·         Entertainment            EC$  3,600.00;

·         Telephone                   EC$     720.00

Basic salary, telephone and entertainment allowances are subject to income tax.



Application forms can be obtained from our website at or by contacting the Human Resources Management Unit, Office of the Deputy Governor, Brades, Montserrat by e-mail at, telephone at (+664) 491 2365/2444 or by fax at (+664) 491 6234. 


To apply send your completed application form, curriculum vitae with a covering letter, certified copies of qualifications and the names of at least two referees to the Human Resources Management Unit at by Friday, August 06th 2021.

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